Terms of Purchase

Order Confirmation


When you place an order and complete payment on gardenaus.com, it means you fully accept all Terms of Purchase and product sales rules of our platform. After order confirmation, we will arrange processing and shipment in accordance with gardenaus.com standard process.

Product Information


All product descriptions, pictures, parameters and function introductions on gardenaus.com are for reference only. We try our best to ensure the authenticity and accuracy of product information, and slight physical and picture difference does not belong to quality problem.

Pricing & Settlement


All commodity prices on gardenaus.com are denominated in USD uniformly. All settlement, refund and transaction related amount calculation are based on US dollar standard, no other currency settlement method is supported.

Order Cancellation


Orders can be cancelled before shipment on gardenaus.com. Once the goods have been dispatched, order cancellation application will not be accepted, and you can only handle it through our 60-day return process.

Discount & Promotion


All discount activities and preferential rules on gardenaus.com are only valid within the specified activity period. Each promotion cannot be superimposed with other preferential policies unless explicitly stated on the website.